The dictionary defines “attendant services” as “physical assistance with routine activities of daily living which a person with physical disabilities cannot perform.”

In our context, it is:

An occasional or regular service provided by an individual, aimed at minimizing the impact of a person’s functional disabilities and overcoming or eliminating the physical and social obstacles they encounter, so s/he can fully participate in activities and services s/he needs and be part of society.” (Montreal Attendant Services Board, 2002)

PIMO’s attendant services typically consist of assistance in overcoming motor disorders (handling objects, transferring the person, assistance in communicating) during activities requiring travel away from home, as for a doctor’s appointment, a trip to the restaurant or bank, or any other kind of outing.

PIMO has been testing attendant services among individuals with non-motor disabilities since 2014.  Attendants provide a wider range of assistance to such people. The attendant may, depending on the disability, be required to orient, stimulate, communicate or repeat information, secure and calm the individual, or act as a mediator or intermediary between the accompanied person and others.

PIMO has demonstrated that, with appropriate training, the same attendant can provide excellent support to individuals whatever their disability.

PIMO demonstrated this ability in its pilot project, For Regional Attendant Services (Pour une offre régionale en accompagnement) and plans to enhance this expertise in its new project, Attendant Services in Support of Senior Mobility (Accompagner pour Soutenir la mobilité des aînés).