PIMO’s attendants are employees, not volunteers. PIMO carefully selects qualified, responsible staff.
In 2014, as part of its For Regional Attendant services project, PIMO developed a training program to help its attendants provide even better service to people with a range of disabilities.
With its new project, entitled Attendant Services in Support of Senior Mobility (Accompagner pour Soutenir la mobilité des aînés), PIMO intends to improve its training program, while training its staff and new employees to provide attendant services to all who require them, whatever their disabilities. PIMO’s attendants will receive seven weeks of classroom and hands-on training providing them with the skills and knowledge needed to provide attendant services to those with different kinds of disabilities and in particular, loss of autonomy linked to aging.
Introducing Our Attendants :
“Hi, my name is Jean-Yves Tremblay. I’ve been a PIMO attendant since the organization’s 20th anniversary, in 2007. Throughout my life, my personality has helped me focus on the specific needs of each member. This has proved highly satisfying, and has enabled me to make big strides professionally, which I believe have also had a positive impact on members. When I arrive at a member’s home, I sense a certain excitement, which continues growing until they return home filled with joy—and I leave feeling as if I have made a worthwhile contribution. I think I possess the basic skills—like respect, an open mind and compassion—to let me “break the ice” quickly during our first meeting and ensure the outing achieves its goals easily.”
Support and Training Staff
“I have been working with people with reduced mobility for some 30 years. I began by serving meals at the Lucie-Bruneau Rehabilitation Centre, where I became accustomed to these needs. While at the centre, I also work as a physiotherapy attendant for injured workers and as a caregiver for residents. I continued to evolve professionally as a social worker, as a supervisor of other social workers and as director of Carrefour de la Triade. Since 2006, I have been an administrative assistant and coordinator of attendant services at PIMO. After all these years, I continue to get great joy and satisfaction working responding to the needs of others. For those who need it, getting lifelong attendant services means living a good life!”
“I’ve been working on behalf of PIMO since 1996. Although the needs of the physically disabled were totally new to me when I started, I’ve learned over the years that physical challenges should never be an obstacle to personal autonomy. Everyone who comes to PIMO has her or his history, which speaks to our emotions due to a life that has suddenly changed or the serenity that makes a disability barely noticeable. Supporting such people is also part of universal access[U7] . I am deeply committed to the well-being of people with functional disabilities. I work hard with my staff to ensure that PIMO’s services become available to as many Montrealers who require attendant services as possible.”
Marie-Josée has been employed by PIMO since 2006 as promotion and development assistant. Her key contributions are promoting attendant services and developing strategies to improve access to attendant services for disabled Montrealers. Marie-Josée coordinates and heads the Attendant Services Board and has developed and deployed most of the organization’s promotional tools. She is also committed to recognizing the work of attendants.